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AI + Customer Conversation Management Software =

More Sales and Lower Costs

Explore how generative AI and unified data help you and your team connect with customers to the Next Level.

Reimagine how AI can benefit YOUR business
Omnichannel

Unify your customer experience with AI-powered automation that works across multiple channels.

Be present for your customers at all times. Deliver personalized and engaging conversations through multiple channels.

01
Input Processing

AI chatbots understand what users mean and want by using a technique called Natural Language Understanding (NLU).

02
Holistic perception

AI chatbots use NLU to comprehend and interpret user inputs in natural language, allowing them to understand the meaning and intent behind the text or speech.

03
Generate Response

AI-powered chatbots can generate dynamic and contextually appropriate answers based on the user’s input, instead of relying on a fixed set of predefined responses.

04
Output Delivery

AI chatbots can create responses that resemble human conversation by using natural language generation techniques. This makes the conversation feel more engaging and natural.

Conversational AI assistant for CEP

Customer Service AI / Marketing AI / Commerce AI

Customer Service AI

NexiChat enhances customer service with personalization and efficiency. It provides relevant information to solve issues quickly and create satisfying interactions. Summarizes case resolutions and builds a knowledge base for agents. Helps scale operations and deliver immediate value.

Marketing AI

Boost engagement, create personalized customer journeys, and automate outreach using predictive and generative AI integrated into your marketing platform. Leverage insights to enhance personalization and productivity at a larger scale. Provide exceptional customer experiences through NexiChat’s powered interactions.

Commerce AI

Elevate every buyer and merchant experience by utilizing our highly reliable and versatile e-commerce AI tools. Generate product descriptions effortlessly, provide personalized product recommendations, and establish smooth purchasing journeys. Accelerate innovation and enhance conversion rates with the power of NexiChat.

+20%

increase in revenue

-29%

reduction in customer support costs

80%

Chatbot Adoption
AI Chatbot responds to customer's queries
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C E P

A single platform that integrates marketing, sales, engineering and support

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Conversational AI Marketing

Making marketing successes simple – NexiChat advanced LLMs and generative AI help create personalized campaigns across any platform, all while reducing operational expenses.

Top feature
  • Boost lead conversions
  • Cut costs by 60%
  • Generate high-quality leads
  • Unified user profile
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Conversational Sales

Simplify your sales process and boost your revenue with NexiChat

Top feature
  • Boost sales qualifications
  • Faster lead distribution
  • Faster sales cycles
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Conversational AI Customer Service

Empower your customers with a support experience from AI-powered chatbots.

Top feature
  • Increase agent productivity by 50%
  • Increase customer satisfaction
  • Provide immediate support with the best accuracy in the business
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NexiChat AI Chatbot responds customer's inquires
Our Success

Generate reliable and factual content based on customer insights, data and feedback.

Unleashing Potential Keys To Success

Customer Insights
  • Personalized interactions
  • Scalable support
Make Your Data Work For You
  • Automated service
  • Instant responses
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What our client says

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Floyd Miles
e-commerce Professional
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Richard Villiom
Healthcare Sector
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Denver Mark
e-commerce Professional

“As an e-commerce professional striving to stay ahead in the dynamic world of online retail, finding innovative solutions to enhance customer engagement and streamline operations is a constant pursuit. That's where NexiChat's AI-powered chatbots entered the picture, and I must say, the impact has been nothing short of transformative.“

“The personalized shopping assistance offered by NexiChat's chatbots has been a game-changer. Our customers are guided seamlessly through their purchase journey, receiving tailored recommendations that resonate with their preferences. This not only increases the likelihood of conversions but also nurtures brand loyalty, as customers feel understood and valued.“

"One of the standout features of NexiChat's chatbots is their 24/7 availability. In the world of e-commerce, where users span different time zones and shopping habits, having a reliable support system that never sleeps is a true asset. Customers appreciate the instant responses, and it reflects positively on our brand's commitment to exceptional service."

NexiChat Tools

24/7 Availability: Always On, Always Ready

Our AI chatbots are available 24/7, ensuring that customers never feel left in the dark. Delivering an omnichannel experience from one platform.

  • facebook
  • WhatsApp Business
  • messanger
  • e-commerce
  • WeChat
  • Instagram
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24/7 available: Always On, Always Ready to assist you with any issue

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For Any Question/Query Email: nexichat.ai@gmail.com

NexiChat Elevates Your Customer Service, Engage Your Audience, And Drive Business Growth With AI-Powered Chatbots That Redefine The Customer-Brand Relationship. Join The NexiChat Revolution Today And Witness The Future Of Customer Service Unfold.

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contact us
Call Us: +6 017 3939038
nexichat.ai@gmail.com
Kuala Lumpur, Malaysia

Copyright 2023 NexiChat All Rights Reserved.